Reservations are subject to availability and must be guaranteed with a credit card. Please inform our staff of any medical conditions or special considerations prior to your appointment.
Appointments are confirmed 24-48 hours in advance. If you need to cancel or re-schedule we ask for 24 hour notice. Same day cancellations will be charged the full price of the scheduled service.
Our services are designed for our client’s full relaxation and enjoyment. Please arrive 30 minutes ahead of your scheduled reservation to prepare for your service. If you are late for your scheduled treatment, you will be offered a modified version of booked treatment.
Please turn all cell phones to silent when visiting the spa. Our goal is to make all experiences to New Beauty Wellness one of comfort, relaxation and calm.
Gratuities are not included in the price of the treatment.
All returns and exchanges must be done within 14 days of purchase for exchange or spa credit.
All major credit cards are accepted. We do not accept any personal or traveller’s checks. Please mention any gift cards, vouchers or certificates at time of booking.
Young adults ages 16 and over are welcome to visit the spa. A spa waiver will need to be signed by a parent.
Lockers are provided for your personal items. The spa is not responsible for lost or damaged items.